1. Description

Samisan Tech Private Limited (hereinafter 'Samisan') is committed to the ethical accumulation, retention, and use of information that Users provide us about themselves (hereinafter 'Personal Information') on Samisan's website (

2. What is Personal Information?

Personal Information may consist of the following:

    a) Name of the User

    b) Age of the User

    c) Gender of the User

    d) Occupation of the User

    e) A User ID and password of User's choice

    f) User's email ID and mailing address

    g) User's telephone number

    h) User's payment processing details

    i) User's System details

    j) User's limited personal details

    k) Such other data as Samisan may require

3. Safeguarding Your Personal Information

Samisan's Privacy Policy sets forth its understanding with the users on the accumulation, use and protection of the user's Personal Information. Therefore, the users are advised to read the entire Privacy Policy.

4. Refusal Implications

In the event the User refuses to provide any requisite information, the User may not be able to use Samisan's services properly.

The use of Samisan's website results in consent of the Policies laid down by Samisan, including its timely amendments and modifications and the user shall be bound by such Policy.

6. Collection of Information

a. Samisan collects information in various ways, such as:

    i. While downloading any version of any product;

    ii. While providing any contact details;

    iii. While making any payment;

    iv. While providing any System details;

    v. While procuring Customer Support Services;

    vi. Agreeing to stay updated.

b. The User browses Samisan's website anonymously. No personal information is required or sought by Samisan unless voluntarily given by the User. However, the User may not be able to access certain sections of Samisan's website or interact with Samisan without supplying us with Personal Information. If the User desires to use Samisan's website, the User would require to provide its Personal Information.

c. Samisan uses personally identifiable information you provide about yourself:

    i. To process approval for any request to download Samisan's product(s);

    ii. To send you a receipt for your payment;

    iii. To send the User invoices or any for any other documentation;

    iv. To send the User confirmations/any communication;

    v. To respond to your questions or comments about Samisan;

    vi. To send the User additional information about Samisan's projects;

    vii. To send the User invitations for any meetings.

d. Samisan uses non-identifying basic information (aggregate data) to analyze site use and to improve the content and design of the site. Samisan may share aggregate data such as requested received, number of licenses procured, Customer List, reviews and feedback received, with stakeholders. These statistics will not include any personally identifying information.

e. Samisan will not use Personal Information in any way other than as described under Terms & Conditions and under this Policy. Exceptions to these are limited to sharing Personal Information to co-operate with law enforcement officials.

f. While the User is browsing through Samisan's website, the website's operating system (hereinafter 'OS') may automatically record some general information (hereinafter 'General Information') about the User's visit such as:

g. Please note that the General Information is not the same as Personal Information. Samisan's OS does not record Personal Information about the User nor does it link this information to any Personal Information collected from the User.

h. The General Information is used by Samisan for its internal and strategy review analysis, for tracking overall traffic patterns on Samisan's website and to measure prospective customer interest vested in Samisan and its website. Such General Information may be shared by Samisan with any person, at Samisan's discretion, on need-to-know basis.

a. Cookies are in the form of small pockets of electronic information, sent by Samisan, when a User uses Samisan's website. These cookies are embedded in the user's hard disk such that it enables Samisan to recognize a visitor as a pre-existing user or to track how a visitor navigates through Samisan's website and the areas in which, they show interest. Such information may include date and time of visits, pages viewed, time spent at Samisan's website and the websites visited immediately before and after visiting Samisan's website, to name a few.

b. Users/visitors may choose not to accept cookies. Cookies can be regulated by the User through the browser's settings by enabling it, disabling it or getting notified when a cookie is received by the User's system. The web browser may alert and permit the User to refuse that cookie. If the use of cookies is a concern to the User, the User must ensure that the browser has the desired capability and should set the browser to alert the User accordingly. Please note that on disabling the use of cookies (all or any), the User will not be able to use the website as intended and registered Users will not be able to log into the website, as may be applicable.

c. The newer browser versions allow Users to be alerted or to automatically refuse cookies. The Users may need to download a more current version of their exiting web browser to obtain this option.

d. Some product features and services provided by Samisan require Users to accept a cookie in order to use that particular functionality or service. These cookies are used to establish a link between the user and the application server. The cookies contain unique session Ids and no customer data is stored on the cookies.

8. System Information

Samisan may collect information about the User's System as part of the Personal Information, such as Device number, model, hardware and software version, IP address. Further, such information may also be supplemented by details of the operation of the System, to enable a higher functionality of Samisan's product(s), as part of Customer Support Services and for its internal review and assessment. Samisan through the User's use of its product may also keep track of the usage time of the Software for enhancing the functionality, new products and upgrading the existing versions on the System, if required.

9. Disclosure of Personal Information by Samisan

a. Within Samsian, access to Personal Information collected by Samisan will be given only to those persons who are authorised by Samisan only on a need-to-know basis.

b. In the event any action requires sharing of User's Personal Information with any third party, Samisan cannot guarantee that such party will keep your Personal Information confidential and Samisan will not be liable in any manner for any loss of confidentiality attributable to such third party.

c. Samisan may share Personal Information with third parties associated with Samisan, including investors, shareholders, employees, affiliated with Samisan in any manner. Samisan will retain ownership over such information and will share only such portions of the Personal Information as it deems fit.

d. Samisan is not liable in any manner whatsoever for any loss, damage (whether direct, indirect, consequential, or incidental) or harm caused to the User by the misuse of the User's Personal Information by a third party who is not an employee of Samisan.

e. Notwithstanding anything contained herein or any other contract between the User and Samisan, Samisan reserves the right to disclose Personal Information about the User without notice or consent as needed to satisfy any requirement of law, regulation, legal request or legal investigation, to conduct investigations of breaches of law, to protect Samisan's website, to protect Samisan and its property, to fulfil the User's requests, to protect its visitors and other persons and if required by the policy of Samisan.

10. Security

a. Our website has stringent security measures in place to protect the loss, misuse, and altercation of the information under our control, such as advanced firewall systems, encryption of credit card numbers and passwords and protection of sensitive and personal data. Samisan endeavours to use up-to-date security measures to protect the users' Personal Information.

b. Samisan, however, does not make any express or implied warranty with respect to the security measures that it may employ from time to time for the protection of the Personal Information.

Samisan's website contains links to other websites for the benefits of its visitors/Users. This Privacy Policy does not apply to such other websites. Samisan is not expressly or impliedly responsible/liable for any loss, damage caused to the user by the accumulation, use and retention of Personal Information by such other website. It is important that the User reviews the privacy policies of all websites before the User discloses any information to such website.

All content on Samisan's website including graphics, texts, icons, interfaces, logos, images, and software is the property of Samisan and/or its content suppliers and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this website is the exclusive property of Samisan and protected by Indian and international copyright laws. Permission is given to use the resource of Samisan website only for the purpose of making enquiries or placing an order for the purchase of Samisan's products. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on Samisan's website can only be made with the express permission of Samisan. All other trademarks, brands, and copyrights other than those belonging to Samisan belong to their respective owners and are their property.

13. Updates

The User may, from time to time, be notified about updates about the existing Software. Such Updates maybe mandatory and/or non-mandatory. The User may choose to opt out of the non-mandatory Updates by clicking on 'Cancel' on the dialog box.

14.Exclusion of Liability

a. Our Website has links to third party websites that may collect identifiable information about you. Samisan cannot ensure the privacy practices of other sites and are not responsible for any damages due to them. Samisan is not in any way, whether expressly or impliedly, responsible, or liable for any loss or damage, caused to the User, arising from use, collection, or retention of Personal Information by any such third-party website. All users are requested to kindly review the Privacy Policy of each third party website before proceeding.

b. All information provided on Samisan's website is on 'AS ON' basis. Samisan shall endeavour to update it from time to time. However, Samisan is not responsible or liable for any loss/damage caused to the User due to the updated information. The user is therefore urged to entirely read the Privacy Policy from time and time.

15. Changes to Privacy Policy

As and when it deems fit, absolutely under its discretion, Samisan may alter, add, delete, modify its Privacy Policy and such changes thereon are binding on each and every visitor. Samisan, therefore, requests its users to regularly review the policies and update themselves with the Privacy Policy. Further, if the Users have any queries regarding any changes made at Samisan or about our Privacy Policy, please contact us at [email protected].